National Occupational Certificate: Small Retail Business Owner
SAQA ID
121164
NQF Level
04
Credits
143
Exit Level Outcomes
- Customer Service: Coordinate activities aimed at maintaining customer service in a small retail business environment.
- Marketing and Sales: Market and sell products and/or services to customers.
- Financial Management: Manage, control, and record small retail business financials.
- Stock Management: Procure goods and manage stock levels in accordance with specific small retail business requirements.
- Human Resources: Perform basic human resources functions within the scope of a small retail business.
Course Overview
This qualification prepares learners to effectively operate as Small Retail Business Owners. It covers the essentials of running a small retail business, including procurement, marketing, sales, and financial management, all while adhering to industry regulations.
Rationale
With high unemployment rates in South Africa, entrepreneurship is a key avenue for income generation. This qualification aims to empower individuals in the wholesale and retail sector by equipping them with the skills necessary to establish, operate, and sustain successful small businesses, thereby reducing failure rates.
The programme also distinguishes itself from similar qualifications by focusing on the comprehensive management of small retail businesses, emphasizing customer relationships as a core competency.
Target Audience
- Potential and existing entrepreneurs in the wholesale and retail sector
- School leavers
- Unemployed individuals
- Current small business owners
Career Opportunities
- Retail General Manager
- Retail Store Manager
- Sales Representative
- Small Business Advisor
- Marketing Advisor
Articulation Options
- Horizontal:
- Further Education and Training Certificate: New Venture Creation, NQF Level 4
- National Certificate: Small Business Financial Management, NQF Level 4
- Vertical:
- Occupational Certificate: Small Business Consultant, NQF Level 5
- Diagonal:
- Higher Certificate in Small Business Management, NQF Level 5